If you have any questions, issues, or feedback, please reach out to our support team. We are here to help!
Email: youandme.software@gmail.com
We aim to respond to all inquiries within 24–48 hours.
Install the Aoi小精靈 shortcut to quickly open and speak with Aoi. On your iPhone or iPad, tap the link below and it will open in the Shortcuts app:
Tap here to download “Aoi小精靈” 日本語
Tap here to download “Aoi小精靈” English version
Download AoiGo from the App Store, sign in with your Apple or Google account, and follow the on-screen instructions to begin exploring travel features, translation, and trip planning.
AoiGo uses advanced AI to capture your speech, transcribe it, and translate it into your chosen language in real time. The translated text is then spoken aloud, enabling smooth two-way conversations. An active internet connection is required.
Your privacy is a top priority. We only access your location and microphone when you are actively using features that require them. We do not store your location history or audio recordings. For more details, see our Privacy Policy.
Simply speak or type your travel ideas into the main chat. For example, type or say to your soft keyboard: "Plan a family trip to Tokyo" or "Find romantic activities in Paris." The AI will generate a personalized itinerary for you.
The "Transit" tab with MBTA real-time data only appears when you are in the Boston area. This ensures the most accurate and relevant information for local commuters. General transit info is available for other cities via the main AI assistant.
Yes, most features—including AI chat, translation, and real-time data—require an active internet connection to communicate with our servers and third-party APIs.
Subscriptions are managed through your Apple ID. Open the App Store, tap your profile, go to "Subscriptions," and select AoiGo to manage or cancel your plan.
Please email us at youandme.software@gmail.com with a description of the issue and (if possible) screenshots. We appreciate your feedback and work to resolve issues quickly.
Refunds are handled by Apple. Visit reportaproblem.apple.com and sign in with your Apple ID to request a refund for your AoiGo subscription.
You can view our Terms of Service and Privacy Policy at any time on our website or within the app.