PersonaTalk Support

We're here to help! Find answers to common questions or reach out to our support team.

Platform note: PersonaTalk is available on iOS and Android. Some steps (sign-in, purchases/refunds, and permission settings) differ by platform. Where relevant, this page labels instructions as iOS or Android.

Coffee icon Need Help?

Email us at: youandme.software@gmail.com

We typically respond within 24-48 hours

Getting Started

Voice Chat

Tap the microphone to talk naturally with AI personas. Your voice is recognized on-device.

Text Input

Type your message in the text field and tap send. Perfect for quiet environments.

Browse Personas

Explore curated AI characters across different categories. Tap to start chatting!

Lives System

Each message costs 1 point. Top up anytime to keep the conversation going.

Images

Write text prompt to generate high quality images; upload image and ask for analysis or generate a new image.

Frequently Asked Questions

What are Custom Roles and how do I share them?

Custom Roles let you create your own persona configurations (name, style, prompts) and optionally share them with the community.

  1. From the User profile view and tap on the multi-people icon on the top-right corner to start.
  2. Set name, description, and safety-friendly prompts (to do) and negative prompts (not to do)
  3. Toggle Share to make it public after our automated safety reviews
  4. Our built-in safety filters review your role before it becomes visible

You can unshare or edit your role at any time. Shared roles show your display name.

Your role display name must be unique and cannot be the same as any other role.

Report any issue: You can report any issue from the User Profile View. We typically review reports within 24–72 hours.

How do I generate an image?

You can write text prompt and press the Magic icon to generate an image. You can upload an image and ask to analysis and generate a new image.

  1. Go to any Role profile and tap Image icon button on the left to upload your image
  2. Type your text, and press the magic icon on the right.
  3. Wait a moment while the image is generated

Privacy: Input photos are used only to create your image. You can delete input photos and generated images from your account at any time. Do not upload photos of others without their permission or any photos of minors. See our Privacy Policy.

How to delete images: Long-press an image in the app to remove it.

Can I delete my conversation history?

Yes.

How do I sign out, delete my account, or request deletion?

To Sign Out:

To Delete Your Account (in-app):

To Request Account Deletion (email option):

Retention / what we may keep: After account deletion, we may retain your Firebase-generated user_id for 180 days to prevent fraud/abuse (for example, repeated delete-and-relogin to gain free points). No chat content is kept for this purpose.

Note: Unused Lives cannot be refunded upon account deletion.

Request deletion of some data (without deleting your account)

If you want us to delete certain data while keeping your account, you can request it by email:

In-app deletions:

Retention / what we may keep: To prevent fraud/abuse, we may retain your Firebase-generated user_id for 180 days. This identifier is kept separately from chat content.

Coin Packs & Pricing

Pack Coins Included Price (USD) Price per Coin
Small Pack 300 coins $1.99 $0.006633 / coin
Medium Pack 600 coins $2.99 $0.004983 / coin
Large Pack 1,000 coins $3.99 $0.003990 / coin
Popular Pack 2,000 coins $4.99 $0.002495 / coin
Best Value Pack 30,000 coins $49.99 $0.001666 / coin

Coins are consumable and are deducted based on feature usage. All prices may vary by region due to taxes and exchange rates.

Service Cost & Coin Usage

PersonaTalk uses coins (points) as a consumable resource. Coins are deducted based on the type of AI service used. All coin purchases are consumable and are not restorable.

Service Type Description Coins Required
Text Chat Send a text message and receive an AI reply 1 coin
Audio Chat Voice conversation with AI (speech-to-speech) 3 coins
Image Analysis Analyze an uploaded image and receive AI insights 5 coins
Text to Image Generate an image from a text prompt 15 coins
Image to Image Generate a new image based on an existing image 20 coins
Ask for Photo Request the AI to generate or provide a reference photo 1 coin

Coin costs may be adjusted in future updates to reflect improvements in AI quality and infrastructure costs.

Report a Bug

Found a bug? Help us improve PersonaTalk by reporting it! Please include:

Send bug reports to: youandme.software@gmail.com

Important Links

Still Need Help?

Our support team is ready to assist you!

Contact Support